Explore the Flextable Family

Delivery Surcharge for Selected Locations and No-go Zones

Please note that a S$xx.00 delivery surcharge will be added to the regular fees for any shipments made to the stated locations below:

Postal Code Location Charge
WHOLE AREA Alps Avenue S$30
WHOLE AREA Seletar Aerospace S$30
WHOLE AREA Sentosa Island S$30
098269 Resorts World at Sentosa S$30
098322 85, Brani Terminal Avenue S$30
098323 81, Brani Terminal Avenue S$30
098324 2, Brani Terminal Avenue S$30
098325 89, Brani Terminal Avenue S$30
099958 Resorts World at Sentosa (Office) S$30
109680 Central Manpower Base (CMPB) S$30
117536 Power Grid S$30
117605 Stockport Road S$30
117630 Tanjong Berlayer Camp S$30
129817 Clementi Camp S$30
139302 Ayer Raja Camp S$30
149051 Special Operations Command S$30
178880 Parliament House S$30
248843 Tanglin Camp S$30
367833 Mount Vernon Camp S$30
397970 Guillemard Camp S$30
465556 Bedok Camp S$30
498760 Changi Exhibition Centre (Airbase) S$30
498761 Changi Exhibition Centre (Airbase) S$30
498819 Changi Naval Base S$30
498820 Changi Naval Base S$30
498821 Changi Naval Base S$30
498802 1 Changi North Way S$30
499611 8 Changi North Way S$30
508487 Hendon Camp S$30
509863 Changi Airbase S$30
509927 Trent Engine Overhaul Complex S$30
509928 SIA Engine Test Centre S$30
509932 Trent Engine Overhaul Complex S$30
534257 Paya Lebar Airbase S$30
567754 Amoy Quee Camp S$30
596302 Maju Camp S$30
507087 Selarang Camp S$30
609278 Shell S$30
609412 Vobak Building S$30
609831 Caltex Jalan Buroh 1 Service Centre S$30
619523 ST Kinetics S$30
628054 29, Tanjong Kling S$30
628439 Tanjung Gul Camp S$30
629353 Keppel Shipyard (Gul) S$30
629888 Keppel Shipyard S$30
637559 Pasir Laba Camp S$30
638357 Jurong Camp I S$30
638361 Jurong Camp II S$30
638364 SAFTI Military Institute S$30
638501 ST Marine S$30
667988 Bukit Gombak Camp S$30
669638 Hillview Camp S$30
669642 Gombak Base HQ S$30
669644 Gombak Base S$30
669645 Ministry of Defence S$30
669646 Bukit Panjang Camp S$30
688255 Mowbray Camp S$30
688256 Kranji Camp S$30
688793 Stagmont Camp S$30
689953 Keat Hong Camp II S$30
689954 Keat Hong Camp S$30
708972 Murai Camp S$30
708976 Lim Chu Kang Camp II S$30
718919 Sungei Gedong Camp S$30
729753 Mandai Camp S$30
729754 Mandai Camp II S$30
729756 Mandai Hill Camp S$30
738103 Woodlands Checkpoint S$30
738203 Woodlands Checkpoint S$30
738700 Woodlands Checkpoint S$30
757618 Sembawang Camp S$30
757621 Chong Pang Camp S$30
757752 Sembawang Airbase S$30
757753 Khatib Camp S$30
757758 Dieppe Barracks S$30
758103 Senoko Power Station S$30
759907 Senoko Incineration Plant S$30
759956 Sembawang Shipyard / Sembawang Wharf S$30
778895 Nee Soon Camp S$30
778900 Nee Soon Camp (Leo North) S$30
779914 Nee Soon Camp (SCDF) S$30
797792 Seletar Airport Passenger Terminal S$30
797809 Seletar Airport S$30
819658 Changi International Airport Services S$30
819659 SATS Inflight Catering Centre 1

S$30

 

No-go Zones:

Due to security and ease of access, Homie Living has designated certain locations as off-limits for their delivery services.

Postal Code Location Status
WHOLE AREA Airport Boulevard NO-GO
WHOLE AREA Airport Cargo Road NO-GO
WHOLE AREA Airline Road NO-GO
WHOLE AREA Jurong Island NO-GO
WHOLE AREA Khusu Island NO-GO
WHOLE AREA St. John's Island NO-GO
WHOLE AREA Pulau Ubin NO-GO
WHOLE AREA Pulau Tekong NO-GO
WHOLE AREA Rifle Range Compound NO-GO
149373 Queenstown Remand Centre NO-GO
417902 Kaki Bukit Prison School NO-GO
478937 Singapore Prisons Quarters NO-GO
498834 Tanah Merah Prison NO-GO
596472 Police KINS Training Camp NO-GO
506969 Changi Prison Complex Cluster B NO-GO
507709 Changi Prison Complex Cluster A NO-GO
509862 Changi Air Base (West) NO-GO
609271 ASL Shipyard NO-GO
609273 PPL Shipyard NO-GO
619110 Jurong Port NO-GO
628398 Tuas Naval Base NO-GO
629122 Jurong Shipyard NO-GO
637607 Tuas Power Station NO-GO
639937 Tuas Checkpoint NO-GO
698956 Tengah Air Base NO-GO
759945 Admiralty West Prison NO-GO
759957 Sembawang Prison NO-GO

 

Customer Purchase Notices
  1. Before making a purchase, customers are advised to carefully review the terms and conditions, and the delivery, storage, and return arrangements. By submitting / confirming your order, you acknowledge and accept the shopping terms and conditions of our store.
  2. We strive to ensure that our products match the images displayed on the website. However, unavoidable wood grain variations and color discrepancies may occur. Images are for reference only, and colors may vary due to environmental factors, lighting, etc.
  3. Product designs may slightly change, and there may be minor differences from the expected measurements. If you have questions regarding dimensions or design details, please contact us before purchasing to ensure you have all the necessary information and to avoid misunderstandings or disputes.
  4. Due to varying shipping times for each product, customers should review the estimated delivery time listed for each product before purchase and plan accordingly.
General Delivery Terms
  1. Customers are responsible for ensuring that furniture packaged by Flexi-Table can pass through all areas of the delivery address, including front door, stairs, passageways, and elevators. If delivery cannot be completed due to these reasons, Flexi-Table will charge the customer for the transportation costs incurred on the day, and any additional transportation arrangements will be at the customer’s expense. Flexi-Table will not refund any costs for such issues. If customers need dimensions of the packaged furniture, please contact us before arranging delivery to ensure that the furniture can be moved through the delivery location.
  2. The furniture delivery service does not include services such as moving up by staircase, wall mounting products, unpacking services or furniture disposal. If customers require these services, they must inform us and the delivery personnel in advance. Flexi-Table is not responsible for any additional cost and damage caused during the provision of additional services by delivery personnel. Customers are responsible for any such cost and damages.
  3. If customers fail to sign for the delivery on the scheduled day, they must notify us two days in advance to make alternate arrangements. If notification is not received in time and no one is present at the delivery address on the scheduled day, the delivery fee will not be refunded. Charges for rescheduling within 48 hours of delivery time will apply as S$60 (applicable in Singapore) / NT$1200 (applicable in Taiwan) / MOP$ 200 (applicable in Macao).
  4. Delivery team operates on a fixed delivery schedule, and we cannot confirm specific delivery dates immediately. However, we will inquire about the earliest available date for delivery to better arrange the delivery schedule. Please note that this date does not represent the final delivery date. The delivery team will contact you via WhatsApp and phone to confirm the final delivery date once the product is ready.
  5. If you would like to postpone the product delivery date, please inform us within 2 days after order placement to avoid additional warehousing fee. We can hold your order for a maximum of 3 months since your order placement date. 
  6. Customers must check all product accessories upon receipt to ensure completeness.
  7. For regional specific delivery details and other additional delivery fees, please check the below Regional Specific Delivery Details
Regional Specific Delivery Details

Applicable in Singapore

  • Products are estimated to dispatch in 4-6 weeks (actual time depends on products; we will further confirm after order confirmation)
  • Enjoy free shipping for orders above S$300! 
  • For orders under S$300, the standard delivery fee is S$50.

Find more details about Delivery Surcharge for Selected Locations and No-go Zones here

Applicable in Taiwan

  • Products are estimated to dispatch in 4-6 weeks (actual time depends on products; we will further confirm after order confirmation)
  • Enjoy free shipping for orders above NT$7500! 
  • For orders under NT$7500, the standard delivery fee is NT$1200.

For more details about Delivery Surcharge for Selected Locations and No-go Zones, please provide your delivery address to us for checking before order placement.

Applicable in Macao

  • Products are estimated to dispatch in 2 weeks (actual time depends on products; we will further confirm after order confirmation)
  • Enjoy free shipping for orders above MOP$1800! 
  • For orders under MOP$1800, the standard delivery fee is MOP$300
Return, Exchange, Cancellation Policy

1. 30-Days No Reason Return & Refund:

At Flexi-Table, we want your furniture experience to be as pleasant and fulfilling as possible. We understand that sometimes a product may not meet your expectations or may not be the right fit for your home. Therefore, we offer a 30-day no-reason return and refund policy. You can request a return within 30 days of receiving the item, and no questions will be asked.

2. Return conditions

  • Restocking and credit card fees: A 25% restocking fee and a 4% credit card charge (if applicable) per returned item will be deducted from your refund.
  • New Condition and Unused: All returned products must be in new, unused condition.
  • Original Packaging: Products must be returned in their original packaging. Items that have been removed from their original packaging, used, stained, torn, washed, discolored, dented, damaged, or have traces of fragrance or odors are not eligible for return.
  • Non-Returnable Markings: Items marked as "As-Is," "Made-to-Order," or "Final Sale" (as indicated on the product page) cannot be returned or exchanged.
  • Condition Requirements: Products should be unused, undamaged, in a resalable condition, and with their original packaging fully intact. Products that do not meet these criteria are not eligible for return or exchange.

3. Non-Returnable Items: The following items are not eligible for return, exchange, or refund:

  • Customised products
  • Clearance / AS-IS products
  • Products that require on-site assembly 

4. Refund Process:

  • Calculation: Refunds will be calculated as follows: Order Value - Discount Value - Restocking Fee - Credit Card Charge - Delivery Fee = Refunded Amount (S$).
  • Processing Time: Refunds will be processed within 7 business days after we have collected the returned item. Refunds will be issued in the form of credit back to the original method of payment. Flexi-Table reserves the right to change the mode of refund.

Cancellation Policy

1. Cancellation within 48 Hours:

  • You can cancel your order or any particular item(s) within 48 hours of receiving the order confirmation. In such cases, you will be refunded with 95% cash or receive a voucher for 100% of the product price for use within one year on Flexi-Table. 
  • Requests should be made to info@flexi-table.com, and Flexi-Table will review the case within 7 days to decide whether to process the request.

2. Cancellation Beyond 48 Hours:

Orders cannot be canceled beyond the 48-hour window. 

3. Processing Refunds:

All refunds for canceled orders will be processed within 14 business days and will be credited back to the original mode of payment. Flexi-Table reserves the right to change the mode of refund.

Special Considerations

1. Promotional & Display Items:

"Promotional Items," display items, and items sold during "Warehouse Sales" may have inherent cosmetic defects and may not appear brand new. By purchasing, you acknowledge awareness of these cosmetic defects and that the discounted price reflects this acknowledgment. These items are not eligible for return, exchange, or any other promotions, discounts, codes, coupons, or offers.

Flexi-Table Shopping Vouchers:

1. Voucher Value:

The voucher value will be the product price minus any additional fees and relevant discounts.

2. Voucher Issuance:

Vouchers will be issued with a discount code on the confirmation day.

3. Voucher Usage:

Vouchers can be used to purchase any products on Flexi-Table within one year and can be used in a single order.

Flexi-Table reserves the right to make final decisions in any disputes and to interpret and amend the terms and conditions as needed.

Disposal Service

Flexi-Table does not provide disposal service. 

Warranty

1. Warranty Coverage:

Flexi-Table provides a one-year warranty from the date of purchase on eligible products. The warranty is strictly limited to the repair or replacement of defective parts, subject to the following terms and conditions:

2. Covered Items:

The warranty covers only manufacturing defects in materials and workmanship. The warranty does not cover:

  • Normal Wear and Tear: Gradual deterioration due to regular use.
  • Misuse or Abuse: Damage caused by improper use, accidents, or negligence.
  • Unauthorized Modifications: Alterations or repairs made by unauthorized personnel.
  • Improper Storage, Assembly, or Cleaning: Damage caused by incorrect assembly, inadequate care, improper cleaning methods, or unsuitable storage conditions.
  • Outdoor Use: Products intended for indoor use only that have been exposed to outdoor conditions.
  • Promotional Items: Products sold as promotional items, clearance, or final sale.
  • Items Not Purchased Directly from Flexi-Table: Products not bought directly through official Flexi-Table sales channels.
  • Natural Characteristics: For materials such as solid wood, stone, genuine leather, or hand-crafted items, any natural flaws, cracks, tree scars, minor scratches, or leather scars are not considered manufacturing defects.

3. Warranty Claims Procedure

To make a warranty claim, customers must contact Flexi-Table customer service with the following information:

  • Order number and purchase date
  • Description of the defect or issue
  • Photographs or videos demonstrating the defect

Flexi-Table will assess the claim and, if valid, determine whether to repair or replace the defective part or product. Flexi-Table reserves the right to provide a suitable replacement if the original product or part is no longer available.

4. Limitations and Liability

Flexi-Table's liability under this warranty is limited to the cost of repair or replacement of the defective product. This warranty is the exclusive remedy for warranty claims. Flexi-Table shall not be liable for any incidental or consequential damages, including but not limited to, lost profits or revenues, loss of use, or inconvenience.

Note: Flexi-Table reserves the right to amend the terms and conditions of this warranty policy at any time without prior notice.